Return & Exchange
Welcome to our Return & Exchange Policy page. We understand that sometimes, a product may not meet your expectations or fit perfectly. That's why we have created a hassle-free return and exchange process to ensure your satisfaction.
Returns:
If you are not completely satisfied with your purchase, you can return the item(s) within 15 days of delivery. To be eligible for a return, the item(s) must be unused, in the same condition that you received them, and in their original packaging.
To initiate a return, please contact our customer service team at [customer service email] with your order number and the reason for the return. Our team will guide you through the process and provide you with a return authorization number.
Once your return is authorized, you will receive a prepaid shipping label via email. Simply print the label, attach it to the package, and drop it off at your nearest post office. Please note that the return shipping cost will be deducted from your refund.
Once we receive your returned item(s), our team will inspect them to ensure they meet the return criteria. If everything is in order, we will process your refund within 5 business days. The refund will be issued to your original payment method.
Exchanges:
If you would like to exchange an item for a different size, color, or style, please follow the same return process mentioned above. In your return request, indicate the item you would like to exchange and the desired replacement.
Once we receive your returned item(s), we will process the exchange and ship the replacement item(s) to you. Please note that any price difference between the original item and the replacement will be charged or refunded accordingly.
Final Sale Items:
Please note that certain items are marked as final sale and are not eligible for return or exchange.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service team within 48 hours of delivery. We will arrange for a return or exchange at no additional cost to you.
Contact Us:
If you have any further questions or need assistance with your return or exchange, please don't hesitate to contact our customer service team. We are here to help!